Call the city first when the source is unclear
Faribault advises homeowners with a sewer backup to contact the city if they do not know where the blockage is. That can help avoid an unnecessary private service charge if the problem is in the city sewer line.
If the issue is in the service line, the homeowner is responsible for clearing blockages and handling related private-line repairs.
Why Faribault homes get sewer problems
Roots, grease, older pipe joints, improper disposal, and line defects can all cause repeat backups. A camera inspection is often the step that separates a cleaning problem from a repair problem.
Before approving major work, ask where the problem is located and whether the contractor can show the defect on camera.
When to treat this as urgent
If sewage is coming up through a floor drain, shower, tub, or basement toilet, stop using water in the house and get help quickly. Do not run laundry, dishwashers, showers, or extra toilet flushes until the blockage is understood.
If only one sink or toilet is slow, the issue may be inside the home. If several fixtures are slow or the lowest drain backs up first, the main sewer line is more likely involved.
What to ask before approving work
Ask whether the contractor has camera evidence, where the defect is located, whether cleaning alone is enough, and whether repair or full replacement is being recommended.
For expensive work, ask for a written scope that explains access points, restoration, permits, expected timeline, warranty, and whether trenchless repair is possible.